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Home Contents:
The contents of your home - furniture, durables, clothes, utensils, jewelry, etc. - are to be valued on market value basis i.e. the current market value of similar items after depreciation. Depreciation does not apply for jewelry.
Claims Process
A) Inform the call center with policy details. Click here for the call center numbers.
B) Provide relevant information, which includes your policy and other details regarding your claim. Consequently, your claim request is authenticated and is escalated to the company's claims department.
C) Company's claims department validates and registers the request. They appoint a surveyor within 48 hours.
D) The insured submits all the relevant documents to the surveyor. The surveyor submits the Final Survey Report (FSR) along with the documents within 7 days.
E) If surveyor is not appointed, the company's claims department sends a letter of requirement for submitting documents to the insured within 24 hours of claim intimation.
F) On receipt of documents, the claims department processes the claim within 7 days. On approval of the claim, a letter is send to the insured giving the approved amount of settlement along with the discharge voucher.
G) Payment cheque is released on receipt of the signed discharge voucher.
Document Required
a) Duly completed and signed claim form
b) Xerox copy of policy
c) Copy of FIR
d) Final Report from police
e) Copy of all invoices, price lists, repair estimates
Please note that this is an indicative list and some other documents may be required at the time of claim settlement.
Why Buy Online
Why buy online at www.icicilombard.com? We give you a few of many reasons why -
a) Highest Levels of Security: Click to view our security certifications:
TRUSTe Privacy Seal Program
VeriSign Certification
b) Digitally signed policy is available 24X7 online, customer can take prints instantly. The hard copy of the policy is couriered the same day (or next day if customer buys after 6 PM) and will reach him/her within 2-3 working days.
c) 0% EMI option: You can pay online through ICICI Bank Credit Card at 0% EMI (interest-free EMI).
Note: EMI option subject to minimum annual premium of Rs. 1500. Click here to know more.
d) No Paperwork
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